Design Thinking Outside the Box
Dig into an efficient methodology for developing creative solutions to sticky problems
Dana Mitroff Silvers
120 minutes
OVERVIEW

WHAT TO EXPECT

  1. THE FIVE STEPS
    Dana will walk your office through an introduction to the five-step design thinking process.
  2. EMPATHY
    Participants will explore modes for building empathy among themselves and then conduct empathy interviews with partners.
  3. PROBLEM-SOLVING
    Your team will practice the problem-solving process with a real-life problem: defining and reframing the problem; synthesizing findings; brainstorming potential solutions; and building rapid, lo-fidelity prototypes.
  4. TESTING & REFLECTIONS
    In pairs, everyone will conduct user testing on their developed product. They will finish up by reflecting on the content they’ve learned and processing team insights.

REQUIREMENTS

Required from you: a screen and projector, tables arranged in a casual “cafe style” around the room, and enough space for the group to gather and move about for warm-up activities.

REVIEWS