Empathy for High-Functioning Teams
Create stronger teams and better product iterations by honing your emotional intelligence
Heather McClellan
90 minutes
OVERVIEW

WHAT TO EXPECT

  1. THE SCENARIO
    Participate in a common scenario in which a colleague becomes upset and note audience responses
  2. PRACTICAL APPLICATION
    Why does empathy matter, and how this can apply to product iterations? Participants will examine their judgments about emotions.
  3. SYSTEM 1 AND SYSTEM 2
    Dissect empathy systems to get a complete understanding of how empathy operates in interpersonal communication.
  4. YOUR ACTION PLAN
    Your office team will start identifying clear, actionable solutions for core emotional needs.
  5. WRAP UP
    Sharebacks and reflections

REQUIREMENTS

Required from you: chairs in a large circle formation.

REVIEWS