Your wishlist

Share your wishlist with your team

Managing Conflict at Work

Identify personal conflict styles and resolve conflicts at work

Provided by:
Ellis Chase

New York

1 hour

Speakizi price: $1000

No additional fees!

Check availability
Add to wish list

Past clients

About this activity

Conflict is unavoidable. It’s an inherent part of everyone’s career (and life!). In this presentation, Ellis will help your team identify what their conflict management styles are, what the sources of those might be, and most importantly, what strategies they can use to confront and resolve difficult situations. Participants will discuss a variety of those styles to illustrate how different approaches are best for different situations, and why it is important to utilize a variety of tactics when managing conflict. Your team will gain insight into various conflict situations and gain confidence in their workplaces negotiations.

About Ellis

Mr. Chase has had a diverse career in executive advising, including consulting and training in corporations, private practice, and universities. He's worked for Right Management Consultants and The Chase Manhattan Bank, and was an instructor at New York University and Columbia Business School’s Experienced Professionals Career Management, working with Executive MBA students and alumni in advising, programming, and curriculum development.

He's appeared on CNN and CNBC, and has been a regular contributor to a wide variety of media outlets. His first book, In Search of the Fun-Forever Job:  Career Strategies That Work and the second, Networking.

What to expect

In his down-to-earth, friendly style, Ellis will give your team the tools to tackle any conflict. Focusing on workplace examples, his step-by-step presentation will have everyone in your office approaching conflict from a fresh new perspective.

  1. WHAT IS CONFLICT?
    Break down conflict to its basics, to help participants understand how to proceed.
  2. UNDERSTANDING CONFLICT STYLES
    Learn the 5 common styles of conflict resolution, and identify what yours is.
  3. CONFLICT IN THE OFFICE: A CASE STUDY
    Address a common office conflict and solve it according to to the 5 styles.
  4. FOUR-STEP CONFLICT RESOLUTION MODEL
    Gain a framework for solving your own conflicts in the future.
  5. GETTING TO YES
    Start resolving!

 

Great for...
  • Project managers
  • Leaders
  • Management teams
  • Sales teams
  • Customer happiness teams

 

 

You'll need to provide
  • Screen/projector for PowerPoint presentation.
Speaker will provide
  • Laptop
  • Apple converter
Check availability

Speakizi price: $1000

No additional fees!