Mastering the Art of Virtual Communication
Help your team gracefully navigate an unexpected shift to communicating and collaborating in a virtual workplace.
Jackie Miller
90 minutes

Seemingly overnight, virtual communication is an indispensable professional communication skill. Learning to effectively communicate in a virtual setting is like training a muscle–it takes time to hone and strengthen. Together we’ll explore techniques designed to help your team empower their presence on-camera, assert themselves in web-based meetings, and strengthen their virtual collaboration. Our progressive approach to professional development imbues employees with effective virtual communication and online presentation skills through interactive, training designed to produce effective collaboration in a virtual workplace.


  • Learn how to project executive presence in a virtual setting
  • Identify unconscious behaviors magnified by the camera
  • Defuse nerves related to collaborating with remote colleagues in an unfamiliar way
  • Improve active listening – distraction increases by 40% when communicating online
  • Learn facilitation techniques to support productive virtual meetings
  • Be prepared to guide an online conversation regardless of your role



I had a terrific online coaching experience with Jackie. She started our first session asking me exactly what I wanted to get out of the experience, and she really listened and tailored our time together to match what I wanted. We focused both on in-person presentations and remote meetings. I was super impressed by her ability to deconstruct communication and explain all the little things that go into how we are perceived by others. Since working with Jackie I'm a more confident speaker, and she's sparked in me an interest to learn more.

Travis Sheridan, Account Director, Blue State Digital

We hired Jackie and Bespoken to provide Sundance Co//ab's virtual and global community of creators and filmmakers with the crucial communication skills they need to pitch their projects. After her initial Master Class was so widely lauded and beneficial to our members, we expanded our work with Jackie to include the development and delivery of a month-long online course. When it comes to facilitating online learning, Jackie is an absolute pro. The content of every session was expertly customized for our audience and as an online facilitator Jackie is engaging, dynamic, informative, and deeply effective. In addition to providing top-notch content and facilitation, she is a pleasure to work with--professional, adaptable, and attentive to our needs. Can't recommend her enough.

Liz Nord, Associate Director, Sundance Co//ab

Thoughtful, effective, and presented in a way that created an example of the tactics to help us better communicate. Overall very interesting, fun, and actionable!

Hanah Wade, Sr. Account Executive, DDB New York